Our Story

about

First of all, let us say ‘Thank You!’ for landing at this page and for taking some time to learn more about us. We understand the importance of your time and we value your interest, and therefore we will be blunt, straightforward, and very honest with you about ourselves.

 2011…

It all started in late 2011 when Alex and Ilva decided to partner together to start a real estate business. At that time, Alex was working in the IT industry and Ilva in the hospitality sector. Both were actively looking for new challenges, better returns, and more exciting opportunities.

To say that at that time we didn’t know anything about real estate would not be entirely true. Ilva had an experience working in a local Letting Agency and, in this context, gained some understanding about this market. Despite the fact that she liked working with people and tenants, her values did not quite match with the working environment she was in and, thus, she had to leave. Alex, on the other hand, was researching real estate as a possible way in which to build a foundation for passive income to provide a better lifestyle, bigger opportunities, and a reliable pension in later years.

As you can see, both of us were lacking in knowledge and experience at that time. However, we had something else – faith, belief, and the desire to succeed.

2012…

“Those who are crazy enough to think that they
can change the world are the one who do” – Steve Jobs

A few months later, we stepped into 2012 with hope, ambition, and determination to crack the business, become entrepreneurs, get our time back, and change the world.

Obviously we were well aware of our gap in knowledge and experience and we quickly began to take measures to compensate for it. We started to attend various courses, seminars, meetings, and began to take massive action across the board. Our focus at that time was a strategy called “Lease Options” and sourcing properties for other investors. We were doing everything – delivering thousands of leaflets each week, making hundreds of calls on a monthly basis, viewing properties continuously, negotiating, communicating, and learning, learning, learning.

leaflets

By May 2012, we finally struck our first deal together with our joint venture partner, Thor. It took us more than a month to turn this around and negotiate Lease Option terms. By the time it was closed, we had a wealth of knowledge and experience relating to how to carry out these types of deals. This is all thanks to Thor who showed us the whole process step-by-step (Thor’s testimonial).

In fact, we were so excited about it that we even wrote a full day-by-day journal to reflect on everything that was taking place at the time. We still have it available in our archive and, if you are interested to read it, just drop us a line on the Contact Us page and we will be happy to share it with you.

First House

Over the following 5 months, we focused solely on locating similar deals and sourcing them to other property investors.

In October 2012, Thor approached us to help him to manage the property we found for him. This unexpected twist gave us new insights, a new perspective, and new opportunities. Suddenly we ended up being Landlords ourselves without even owning a property.

At this time, the property had just been refurbished and it was completely empty as a result. We had to arrange for furniture deliveries, decorate rooms, arrange electricity and gas certificates, clean the place up, and finish another hundred or so tasks to get everything fully ready for tenancy.

Marketing in the area was surprisingly easy due to convenient proximity to the tube station, shops, and other local amenities. So, very soon we got our first tenants in.

What a great feeling it was to meet a potential tenant at your house, show them the property, listen to what they have to say, build good relationships, select the most suitable candidate, fit them nicely into the community, and to sign an AST agreement. We loved it from day one and we loved everything about it. It was a mini-business in the box and we liked that we were finally getting our first steady and relatively predictable cash-flow on a monthly basis.

After running this property for a couple of months, we began to realise and see what a difference we could make for landlords as well as for tenants because of our attitude, values, and our willingness to help as much as we can at both ends. We really care about our tenants, we value the landlord’s time, and we continuously grow and expand our knowledge to be able to make our clients happier and more satisfied with the services we provide.

So, as it turned out, we accidentally stumbled upon a strategy at the end of this year, which we will later find is also known as Guaranteed Rent.

2013…

This was a great year for us. We realised that our Guaranteed Rent service was the thing we enjoyed doing the most. We are very big fans of systematising our business as a result of the fact that everybody benefits from this. In addition, we are able to complete the majority of activities, fulfil requests, and satisfy needs at a much faster pace. Everything gets done on time and with perfection in mind.

Learning

We now have several properties around North London and, with lots of excitement, we are looking forward to expand, grow, push, and maybe finally have a couple weeks off somewhere in the Caribbean.

2014…

Well, 2014 feels like a hundred  years ago…Our Prime Property Care Limited team is growing we are now proudly providing wide range of HMO management services and Guaranteed rent services. We are starting to build management systems and automation processes, however this year is all about attending networking events, educating our selves and getting out there. So it is all about building the business and marketing, marketing and marketing.

2015…

WoW, what a year 2015 have been. We have met so many new friends, new landlords and new investors, we have built some really amazing friendships and met many amazing tenants who continue to be our raving fans (testimonials).

It been very exciting year as we have focused on building the relationships and our HMO management knowledge. We have become members of many important associations, worked with councils to improve the property management standards and grown our team by 3 amazing permanent team members.

For Alex – his passion lies in creating successful systems and automation processes so this year has been striving year and we have developed our own customized property management software.

For Ilva – her passion lies in property, relationship building and
marketing so this year has been very successful in growing our portfolio, building great relationships with our team and our amazing clients and new and exciting marketing systems and processes!

As a great man Henry Ford have said – “Coming together is a beginning, Keeping together is progress and Working together is success!’

2016…

This year have started and continues very promising with lots of new opportunities. Thankfully to our world class team we are able to now expand to East London and take on a big property portfolio in East London. We are in a process of setting up all processes and take on more new Guaranteed rent and HMO management properties in East.

We are also growing our knowledge and expertise in our industry attending the latest local council events and property educational events.

Thanks to our team and management systems – we are also able to do one of our favorite things – travel the world and explore nature’s miracles. This year we have managed to visit beautiful Montenegro coast with the inspiring mountains and welcoming culture. We have also managed to visit our extended family in Latvia and enjoy building few snowman’s and get carried away in joyful snow fights.

We also have a very special surprise for this year and we are looking forward to tell the world about it very, very soon…..

With love and gratitude,
Alex & Ilva

How can we help?

Professional HMO Management
HMO Licensing Services
HMO Property Setup
Tenants Finding Services
Bespoke Investments Management

Call us now - we are offering 3 month risk free trial with 110% full refund guarantee

"We create homely environment for tenants whilst giving peace of mind to our landlords, guaranteed!"

+44 20 3286 9025 | info@primepbs.com
483 Green Lanes, London, N13 4BS
Isabelle Marchand
Isabelle Marchand
09:10 02 Dec 18
I was a tenant for PPC for 3 years and always found them very responsive and truly helpful. They have sorted any problem that had come up with the flat every time and with no delay. Would truly recommend!
Yunsuh Huh
Yunsuh Huh
18:49 03 Nov 18
I lived at the flat managed by Prime Property Care ltd. My experience is really amazing! In terms of cost, quality, and location, it was the best deal. I found one close to my office, just like 15 mins away from Bank station but the rent is so affordable. lived there about 2 years. Moving out now since I will get married and need a bigger room but my experience with Prime Property Care ltd is awesome!! I really like them and their service. They know you by your name. You also know them by their name. Hope you can find your home from these people as well!! MANY MANY THANKS to Prime Property Care ltd sincerely!!!
Allan Lewis
Allan Lewis
21:14 16 Oct 18
I have worked for Ilva and Alex for the past 6 years and have always found them to very professional and a pleasure to work for. Reports from the tennents are always complimentary and as a tradesman I find their service and commitment to their business is very professional and of a very higj standard. Highly recommended.
London S
London S
11:58 13 Oct 18
I've known Ilva and Alex for 4 years now. They have been super helpful and making a serious effort to change the letting industry in London. My journey would have been very different without their support. I have connected to so many great people through their events, which I am very grateful for! ~ Elena
Alex Soul
Alex Soul
14:01 08 Oct 18
I just wanted to say how proud I am with our Team and the way they deliver service to all our Tenants and Landlords. At times it can be challenging and difficult, but it is always rewarding to know that we really help our Landlords with getting that peace of mind they deserve, whilst helping and taking care of our tenants to ensure their stay is safe and pleasurable experience. Thank you all! We will keep striving for even better quality, bigger impact and more value in this industry for both Landlords and Tenants. With Gratitude, Alex (Founder)
Andrea Vucetich
Andrea Vucetich
20:02 30 Mar 17
I've been staying with them for 3 months now and given what I've seen around I feel like finding this agency was a veey lucky strike... Nothing exceptional about the house, it's just like in the description, but the price is fair for London average and I yet have to experience a problem with heating, intrusive inspections from landlord/agency or stuff like that... Which for the stories that I've heard around, really is as good as you get, I believe
margot pereira
margot pereira
15:17 26 Sep 15
It has been 6 months that Ilva and Alex are taking care of the flat where I actually live in London, and they are sincerely the best agency I ever met. They are really nice, flexible, comprehensive, and are concerned about the welfare of the tenants. In my case, they renovated all the flat held by a previous agency who let the flat in poor conditions. It is a pleasure to be in contact with these human persons, who are not establishing ridiculous rules in order to make money as I saw in previous agencies. I highly recommend their services :-) Margot.P
margot pereira
margot pereira
15:17 26 Sep 15
It has been 6 months that Ilva and Alex are taking care of the flat where I actually live in London, and they are sincerely the best agency I ever met. They are really nice, flexible, comprehensive, and are concerned about the welfare of the tenants. In my case, they renovated all the flat held by a previous agency who let the flat in poor conditions. It is a pleasure to be in contact with these human persons, who are not establishing ridiculous rules in order to make money as I saw in previous agencies. I highly recommend their services :-) Margot.P
Aarti Shah
Aarti Shah
22:01 24 Sep 15
I have used Prime Property Care for managing one of my properties for over 2 years. Never have my tenants felt so happy and well cared for by Ilva and Alex's warm and friendly approach. Their attention to detail and genuine passion for the service they provide to tenants makes an ordinary rented house into a comfortable living home. I could not recommend them highly enough.
Aarti Shah
Aarti Shah
22:01 24 Sep 15
I have used Prime Property Care for managing one of my properties for over 2 years. Never have my tenants felt so happy and well cared for by Ilva and Alex's warm and friendly approach. Their attention to detail and genuine passion for the service they provide to tenants makes an ordinary rented house into a comfortable living home. I could not recommend them highly enough.
Thor Portess
Thor Portess
20:14 24 Sep 15
I have used Prime Property Care's property management services for the past 3 years and have been in the property industry for 17yrs to date. Ilva and Alex provide a first class service and are ethical in their business practice. I've only had one problem tenant and Prime Property dealt with this situation both professionally and efficiently. Together with my tenants and business partners, we are very happy with Prime Properties services and are happy to recommend them. Thor Portess, London
Thor Portess
Thor Portess
20:14 24 Sep 15
I have used Prime Property Care's property management services for the past 3 years and have been in the property industry for 17yrs to date. Ilva and Alex provide a first class service and are ethical in their business practice. I've only had one problem tenant and Prime Property dealt with this situation both professionally and efficiently. Together with my tenants and business partners, we are very happy with Prime Properties services and are happy to recommend them. Thor Portess, London
Andreea Pavaloiu
Andreea Pavaloiu
19:53 16 Sep 15
When I first moved to the apartment it was not managed by Ilva. I cannot and do not want to remember the previous management agency. Needless to say they charged ridiculous fees for services they provided when they were no longer needed. And then the change in management occured and things finally started to look and feel normal, as standards grew. Ilva was extraordinarily committed to doing all the necessary work in the house, while also providing for our security and comfort. She was really understanding and present and made sure everything was done properly and in a short amount of time. Extremely kind, respectful and professional, she turned the property into a home. Soooo thank you so much for all the help. I totally recommend the agency for high quality accommodation in London. Best wishes, Andreea
Yury Khreptovich
Yury Khreptovich
21:11 08 Sep 15
The way this guys operate makes you fill that you in the good hands. Definitely will recommend to others. Keep up the good work!
Yury Khreptovich
Yury Khreptovich
21:11 08 Sep 15
The way this guys operate makes you fill that you in the good hands. Definitely will recommend to others. Keep up the good work!
Nelson Velosa
Nelson Velosa
17:58 04 Sep 15
We have known Alex and Ilva for many years. And it is hard to believe what the previous review said. When we used to live in England they helped us with our property needs. Now we work together. We have some properties in Portugal and guys always try to find the right buyers or tenants for us. When we were buying our own apartment, their advises were very useful and helpful. They work fast and very professionally and sometimes I surprise a lot how these young people can know so much and have so rich experiment. I strongly recommend to rely on their values and services they provide.
Nelson Velosa
Nelson Velosa
17:58 04 Sep 15
We have known Alex and Ilva for many years. And it is hard to believe what the previous review said. When we used to live in England they helped us with our property needs. Now we work together. We have some properties in Portugal and guys always try to find the right buyers or tenants for us. When we were buying our own apartment, their advises were very useful and helpful. They work fast and very professionally and sometimes I surprise a lot how these young people can know so much and have so rich experiment. I strongly recommend to rely on their values and services they provide.
K Kodra
K Kodra
13:35 04 Sep 15
I know Alex for over 10 years now and I know Ilva very well as well. They do put all the positive energy into what they do and stay highly committed to their hight ethical values. Growing business is not easy and for the last 3 years I have seen they have been doing exceptionally well helping Tenants and Landlords to find best solutions for their property needs in London. They have also advised me personally on a number of occasions with regards to purchasing and renting my own properties. I definitely rely on their values and services they provide. Kim
K Kodra
K Kodra
13:35 04 Sep 15
I know Alex for over 10 years now and I know Ilva very well as well. They do put all the positive energy into what they do and stay highly committed to their hight ethical values. Growing business is not easy and for the last 3 years I have seen they have been doing exceptionally well helping Tenants and Landlords to find best solutions for their property needs in London. They have also advised me personally on a number of occasions with regards to purchasing and renting my own properties. I definitely rely on their values and services they provide. Kim
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