Our Core Values

#1. We give peace of mind to our Landlords

We do understand that there is a reason Landlords are looking for our services, and that is to say most likely they just do not know how to do it themselves or simply do not want the hassle of it. We take it as a priority to eliminate any Landlord involvement and we really value their time and peace of mind around their investments, giving them freedom and luxury to not worry about running multi-lets to a high standard and in-line with all regulations

#2. We create welcoming and homely environment for our Tenants

We do not use any of those conventional “dos…” and “don’ts…” signs everywhere around the property; we do not charge any admin fees; we setup and decorate rooms nicely, creating homely atmosphere, with nice pictures and flowers; we maintain clean and healthy environment; we strive for all tenants to fit to each other by age group and personality; we also try to mix males and females; all our tenants are working professionals. We “shop” for quality and reliable tenants much harder than they do for our rooms. We also maintain constant communications with them, letting them know about any works, viewings, visits, etc – all thanks to our bespoke management system, which can really do wonders in this area

#3. We build quality relationships with people we work with

This is our team, contractors, partners, associates, friends… everyone. Building healthy culture based on mutual trust and loyalty can be challenging, especially with remote working and home-based office like in our case, but we strive to find ways to give back as much as we can and create great culture were people love working and growing and that they feel they make a difference and positive impact not only for others but for themselves and their families as well

#4. We cultivate strong spirit and positive way of thinking

This is big one. We commit to continuously grow personally by learning new strategies, skills, reading personal development books, attending courses and seminars for personal grows, working out, meditating, leading healthy life style, investing time with family and friends. We invest a lot in this area and it is way more than just business – this is life :) We also believe that nothing is impossible, the only real question is how much responsibilities we can take-in, whilst still maintaining happy and healthy relationships with our own mind and body

#5. We set high standards and we influence property industry

This is mainly doing the right thing, quickly and efficiently. Often we prefer to go a bit slower, but with much higher quality. We respond to tenants pretty much instantly, we fix things same or next day most of the time, we track maintenance and we stay on top of everything across all properties. Being able to see and manage the whole portfolio efficiently I think is our most valuable asset that we have created in this business so far. As for the influence, this is where our monthly networking events are coming into play – we strive to pass knowledge, be opened and show others how this can be done in a great and ethical way. We share freely and openly and we never hold on to any key knowledge or information that we know can greatly benefit others in the same business. We do not have competition as such, we have friends and partners instead. We help each other – there is enough for everyone. If someone can do great job, even better than we do – so be it! We are eager to help

#6. We do the math by adding humor :P

Ok, this is all about being silly, having some fun and not taking things too seriously. If we find the right balance between work and play, then work itself becomes pretty enjoyable place to be. Some people want to retire young, stay cool and drive fancy cars. Well, we too have a dream to own a Rolls Royce one day, but we have no plans to retire, ever

#7. … and subtracting bs :O

This is where we get real, upfront and honest with ourselves and with others. We question everything, we try different options, we persist and eventually… it is all working out beautifully well ;) We are not here to maintain status quo, rather, to make a difference by delivering pure, tangible and massive value to our customers. This also reminds us about The Pot Roast Story which perfectly illustrates this idea

With Gratitude,
Alex & Ilva

 

How can we help?

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"We create homely environment for tenants whilst giving peace of mind to our landlords, guaranteed!"

+44 20 3286 9025 | info@primepbs.com
483 Green Lanes, London, N13 4BS
Isabelle Marchand
Isabelle Marchand
09:10 02 Dec 18
I was a tenant for PPC for 3 years and always found them very responsive and truly helpful. They have sorted any problem that had come up with the flat every time and with no delay. Would truly recommend!
Yunsuh Huh
Yunsuh Huh
18:49 03 Nov 18
I lived at the flat managed by Prime Property Care ltd. My experience is really amazing! In terms of cost, quality, and location, it was the best deal. I found one close to my office, just like 15 mins away from Bank station but the rent is so affordable. lived there about 2 years. Moving out now since I will get married and need a bigger room but my experience with Prime Property Care ltd is awesome!! I really like them and their service. They know you by your name. You also know them by their name. Hope you can find your home from these people as well!! MANY MANY THANKS to Prime Property Care ltd sincerely!!!
Allan Lewis
Allan Lewis
21:14 16 Oct 18
I have worked for Ilva and Alex for the past 6 years and have always found them to very professional and a pleasure to work for. Reports from the tennents are always complimentary and as a tradesman I find their service and commitment to their business is very professional and of a very higj standard. Highly recommended.
London S
London S
11:58 13 Oct 18
I've known Ilva and Alex for 4 years now. They have been super helpful and making a serious effort to change the letting industry in London. My journey would have been very different without their support. I have connected to so many great people through their events, which I am very grateful for! ~ Elena
Alex Soul
Alex Soul
14:01 08 Oct 18
I just wanted to say how proud I am with our Team and the way they deliver service to all our Tenants and Landlords. At times it can be challenging and difficult, but it is always rewarding to know that we really help our Landlords with getting that peace of mind they deserve, whilst helping and taking care of our tenants to ensure their stay is safe and pleasurable experience. Thank you all! We will keep striving for even better quality, bigger impact and more value in this industry for both Landlords and Tenants. With Gratitude, Alex (Founder)
Andrea Vucetich
Andrea Vucetich
20:02 30 Mar 17
I've been staying with them for 3 months now and given what I've seen around I feel like finding this agency was a veey lucky strike... Nothing exceptional about the house, it's just like in the description, but the price is fair for London average and I yet have to experience a problem with heating, intrusive inspections from landlord/agency or stuff like that... Which for the stories that I've heard around, really is as good as you get, I believe
margot pereira
margot pereira
15:17 26 Sep 15
It has been 6 months that Ilva and Alex are taking care of the flat where I actually live in London, and they are sincerely the best agency I ever met. They are really nice, flexible, comprehensive, and are concerned about the welfare of the tenants. In my case, they renovated all the flat held by a previous agency who let the flat in poor conditions. It is a pleasure to be in contact with these human persons, who are not establishing ridiculous rules in order to make money as I saw in previous agencies. I highly recommend their services :-) Margot.P
margot pereira
margot pereira
15:17 26 Sep 15
It has been 6 months that Ilva and Alex are taking care of the flat where I actually live in London, and they are sincerely the best agency I ever met. They are really nice, flexible, comprehensive, and are concerned about the welfare of the tenants. In my case, they renovated all the flat held by a previous agency who let the flat in poor conditions. It is a pleasure to be in contact with these human persons, who are not establishing ridiculous rules in order to make money as I saw in previous agencies. I highly recommend their services :-) Margot.P
Aarti Shah
Aarti Shah
22:01 24 Sep 15
I have used Prime Property Care for managing one of my properties for over 2 years. Never have my tenants felt so happy and well cared for by Ilva and Alex's warm and friendly approach. Their attention to detail and genuine passion for the service they provide to tenants makes an ordinary rented house into a comfortable living home. I could not recommend them highly enough.
Aarti Shah
Aarti Shah
22:01 24 Sep 15
I have used Prime Property Care for managing one of my properties for over 2 years. Never have my tenants felt so happy and well cared for by Ilva and Alex's warm and friendly approach. Their attention to detail and genuine passion for the service they provide to tenants makes an ordinary rented house into a comfortable living home. I could not recommend them highly enough.
Thor Portess
Thor Portess
20:14 24 Sep 15
I have used Prime Property Care's property management services for the past 3 years and have been in the property industry for 17yrs to date. Ilva and Alex provide a first class service and are ethical in their business practice. I've only had one problem tenant and Prime Property dealt with this situation both professionally and efficiently. Together with my tenants and business partners, we are very happy with Prime Properties services and are happy to recommend them. Thor Portess, London
Thor Portess
Thor Portess
20:14 24 Sep 15
I have used Prime Property Care's property management services for the past 3 years and have been in the property industry for 17yrs to date. Ilva and Alex provide a first class service and are ethical in their business practice. I've only had one problem tenant and Prime Property dealt with this situation both professionally and efficiently. Together with my tenants and business partners, we are very happy with Prime Properties services and are happy to recommend them. Thor Portess, London
Andreea Pavaloiu
Andreea Pavaloiu
19:53 16 Sep 15
When I first moved to the apartment it was not managed by Ilva. I cannot and do not want to remember the previous management agency. Needless to say they charged ridiculous fees for services they provided when they were no longer needed. And then the change in management occured and things finally started to look and feel normal, as standards grew. Ilva was extraordinarily committed to doing all the necessary work in the house, while also providing for our security and comfort. She was really understanding and present and made sure everything was done properly and in a short amount of time. Extremely kind, respectful and professional, she turned the property into a home. Soooo thank you so much for all the help. I totally recommend the agency for high quality accommodation in London. Best wishes, Andreea
Yury Khreptovich
Yury Khreptovich
21:11 08 Sep 15
The way this guys operate makes you fill that you in the good hands. Definitely will recommend to others. Keep up the good work!
Yury Khreptovich
Yury Khreptovich
21:11 08 Sep 15
The way this guys operate makes you fill that you in the good hands. Definitely will recommend to others. Keep up the good work!
Nelson Velosa
Nelson Velosa
17:58 04 Sep 15
We have known Alex and Ilva for many years. And it is hard to believe what the previous review said. When we used to live in England they helped us with our property needs. Now we work together. We have some properties in Portugal and guys always try to find the right buyers or tenants for us. When we were buying our own apartment, their advises were very useful and helpful. They work fast and very professionally and sometimes I surprise a lot how these young people can know so much and have so rich experiment. I strongly recommend to rely on their values and services they provide.
Nelson Velosa
Nelson Velosa
17:58 04 Sep 15
We have known Alex and Ilva for many years. And it is hard to believe what the previous review said. When we used to live in England they helped us with our property needs. Now we work together. We have some properties in Portugal and guys always try to find the right buyers or tenants for us. When we were buying our own apartment, their advises were very useful and helpful. They work fast and very professionally and sometimes I surprise a lot how these young people can know so much and have so rich experiment. I strongly recommend to rely on their values and services they provide.
K Kodra
K Kodra
13:35 04 Sep 15
I know Alex for over 10 years now and I know Ilva very well as well. They do put all the positive energy into what they do and stay highly committed to their hight ethical values. Growing business is not easy and for the last 3 years I have seen they have been doing exceptionally well helping Tenants and Landlords to find best solutions for their property needs in London. They have also advised me personally on a number of occasions with regards to purchasing and renting my own properties. I definitely rely on their values and services they provide. Kim
K Kodra
K Kodra
13:35 04 Sep 15
I know Alex for over 10 years now and I know Ilva very well as well. They do put all the positive energy into what they do and stay highly committed to their hight ethical values. Growing business is not easy and for the last 3 years I have seen they have been doing exceptionally well helping Tenants and Landlords to find best solutions for their property needs in London. They have also advised me personally on a number of occasions with regards to purchasing and renting my own properties. I definitely rely on their values and services they provide. Kim
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