About Us
Who we help
We help real estate investors to grow their property portfolios through HMO strategy in London.
What do we do
Our area
Our primary focus
①
Give peace of mind to our Landlords.
②
Create homely environment for our Tenants.
③
Set high standards and influence property industry.
Our story
Prime Property Care was born in 2014 when Ilva was renting a room in an HMO in London. The landlord was too busy to handle everything, and problems were often left unresolved for a long time.
It soon became clear that high-street agencies weren’t offering these services to landlords due to the complexities, workload, and extra care required. Landlords were pretty much left on their own.
Determined to change this, Ilva envisioned a company that would support landlords and investors in managing every aspect of a successful HMO while ensuring a welcoming, homely environment for tenants. She set to work establishing quality standards, building relationships with tenants and landlords, and creating the brand that exists today.
While Ilva laid the foundation, it is our incredible team that continues to shape and grow Prime Property Care. Their dedication, hard work, and commitment to excellence are what drive us forward. Every improvement, every milestone, and every success is a testament to the collective effort of our people – without whom none of this would be possible.
Meat the team

Ilva
Founder & CEO

Jolanta
Maintenance Manager

Natalia
Operations Manager

Lana
Quality Control Specialist

Shereen
Property Manager

Azam
Property Manager
Szymon
Property Manager

Cyan
Property Manager

Zobot
AI

Mission
By focusing exclusively on professional HMO management services we are on a mission to provide homely environment for grateful tenants in London, whilst raising industry standards and serving as a role model for others
Awards


Membership


Fees (VAT-inclusive)
Our standard full-management fee is 16.8% inc. VAT (equivalent to 14% + VAT at 20%) of the gross rent. Fees may vary by property, scope of service, and location. Where a fee cannot be fixed in advance, we will set out the method of calculation and provide a VAT-inclusive written quote before you instruct us.
As part of our full-management service, we do not charge any additional landlord fees (e.g., tenant-finding, AST (assured shorthold tenancy) renewals, check-in/out, periodic inspections), and we do not apply mark-ups. Where we manage third-party works, utility bills, or other ongoing costs, we pass on the supplier’s invoice at cost (no surcharge or uplift), and copies of the original invoices are included in your monthly management report. We do not receive commissions or referral fees.
VAT registration no.: 436 3528 90
Contacting us
- Book a call (for new Landlords)
- Book a viewing (for new Tenants)
- Online form (for general enquiries)